Knowledge Base/News and Notes/Announcements

New: Feature Request Forum

Jamie Miller
posted this on January 13, 2012 11:21 AM

We have added a new feature request forum to encourage discussion and engagement between Engine Yard and our Customers about how to improve our platform.  We appreciate any input. 

To add a feature request, please visit our Feature Request forum

Note: Any feature requests that were suggested below are being moved to the Feature Request forum. 

 

Comments

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Karim Helal
monaqasat

Please please please add a way to control who can do what on the dashboard. As a company admin, I might not want to allow all the users to gain access to the system or to restart them, but i might want them to have access to NewRelic.

January 21, 2012 04:20 AM
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Aloke Nath
Kuberas

Can you add a simple drop down in the Edit Configuration to configure how many App releases to keep. Right now it is set to 3, and there is no way to change this! Sometimes we deploy multiple times a day and want to keep more releases around  in case we need to revert.

February 12, 2012 01:09 PM
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Constantine Nicolaou
monaqasat

Please can we have an easier way to login to NewRelic account without going through EngineYard's cloud dashboard?

February 23, 2012 02:14 AM
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LendKey Technologies Inc
Fynanz

The ticketing system has a significant flaw in its usability.  The last response date on a ticket is not show on the ticket overview page, i.e. https://support.cloud.engineyard.com/requests

The result is that one admin user sees a ticket status update, clicks it & views, then moves on.  Another admin user goes to the page and see no status updates to the ticket.  Very frustrating when they leads to ticket updates being missed.  A simple last-response-date would create a solution to this problem.  It is not pragmatic to ask organizations to restrict ticket viewing to a single person, no require that internal emails be sent every time someone views a ticket.

Can that last-response-date be implemented, or it that the job of ZenDesk?

Thanks!

February 24, 2012 09:39 AM
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Jamie Miller
Engine Yard Inc.

Hello there, 

We have opened a Feature Request topic for each of you who have posted responses to this announcement.  This announcement has been closed for comments, as it's purpose was to announce that the forum exists. 

You had some great ideas and we wanted to make sure that feature request topics were created for discussion on these ideas.  You will find your feature request topic listed below:

Karim Helal - https://support.cloud.engineyard.com/entries/21104308-add-controls-... 

Aloke Nath - https://support.cloud.engineyard.com/entries/21104303-increase-numb...

Constantine Nicolaou - https://support.cloud.engineyard.com/entries/21098737-additional-lo...

Fynanz - https://support.cloud.engineyard.com/entries/21085256-improve-ticke...

Thank you for your enhancement ideas! Your feedback is incredibly important to us. 

- Jamie Bleichner

March 05, 2012 03:26 PM
Topic is closed for comments