Knowledge Base/Community Forums/Bugs

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Non-ASCII characters display incorrectly in billing update email

Tim Littlemore
suggested this on September 03, 2012 07:48 AM

Opened for Petteri Räty:

I updated the card used to pay for our acccount and then got an email with the subject "Your Engine Yard Billing Information Has Been Updated". The body of the mail has my last name garbled:

Cardholder Name: Petteri Räty

Please fix your system to properly relay non ascii characters (UTF-8 everywhere?).

 

Comments

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Seemant Kulleen
Engine Yard Inc.

Hi Petteri,

I've filed an internal ticket with the development team, and will update you when we have resolution.

Cheers,

Seemant Kulleen

Product Manager, Cloud & Services

September 03, 2012 11:00 AM