Knowledge Base/Engine Yard Early Access/Early Access

Do You Have Ideas, Questions, or Suggestions for Early Access Features?

Keri Meredith
posted this on November 06, 2012 01:31 PM

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Comments

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Pierre Lasante
pierrelasante

Hi I've got this message when I tried to stop my app.

 

 

Something went wrong.

Go back to the previous page or contact us about this problem

 

Request ID: 2fc8786f9964010d3acea4646105f052

ZeroDivisionError: divided by 0

Filtered

app/models/account_trial.rb:160:in `/'
app/models/account_trial.rb:160:in `estimated_remaining_trial_hours'
app/models/account.rb:352:in `estimated_remaining_trial_hours'
app/views/layouts/_trial_countdown.html.haml:5:in `_app_views_layouts__trial_countdown_html_haml__2153872932116117111_72927980'
app/views/layouts/application.html.haml:52:in `_app_views_layouts_application_html_haml___654751856946328501_74831860'
app/controllers/environments_controller.rb:111:in `block (2 levels) in show'
app/controllers/environments_controller.rb:103:in `show'
app/controllers/application_controller.rb:30:in `block in <class:ApplicationController>'
lib/merb_ext.rb:13:in `call'

 

December 15, 2012 11:59 AM
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Josh Hamilton
Engine Yard Inc.

Thanks Pierre - I've created a ticket for our Engineers to correct this. I'll update you as soon as we fix it.

December 16, 2012 08:57 AM
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Sal Cardello
Engine Yard Inc.

Hi Pierre,  I apologize for this, we have recently made some modifications to our trial.  I appreciate your letting us know about this issue and will work with the team to resolve this ASAP.

Thank you again about your problem

 

Sal

December 16, 2012 10:23 AM
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Josh Hamilton
Engine Yard Inc.

Hi Pierre, 

We released a fix for this problem. You should be able to use the Trial successfully now. Thanks again for reporting this!

Josh

December 17, 2012 02:39 PM