Knowledge Base/News and Notes/Manage your Account

Canceling your account

Jamie Miller
posted this on November 7, 2012, 4:08 PM

Updated: November 12th, 2013

Engine Yard on Amazon

For the protection of your account, only the Owner of the account can cancel your account. To do so, the owner just has to go to the Account drop-down, then to "Account Settings."

At the bottom of the "Account Settings" page, the owner will see a "Please Cancel My Account" link.


Remember that a regular user will not see this link. To change the owner of the account, the owner must submit a ticket with Engine Yard Support.

Engine Yard on Terremark

To cancel your Engine Yard on Terremark account, please submit a ticket with Engine Yard Support with your request.


If you have feedback or questions about this page, add a comment below. If you need help, submit a ticket with Engine Yard Support.



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Joshua Taylor

This information is out of date and inaccurate.

June 4, 2014, 10:39 AM
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Keri Meredith
Engine Yard Inc.

Hi Joshua, thanks for the feedback. I was just looking at this doc yesterday and filed an internal ticket on it. Will be updated soon. 


thanks, kjm

June 4, 2014, 1:52 PM