Knowledge Base/News and Notes/Announcements

Announcement: File tickets from Engine Yard Cloud Dashboard

Jamie Miller
posted this on May 03, 2013 08:03 AM

We are happy to announce that Engine Yard Cloud customers can now file tickets directly from the Engine Yard Cloud dashboard. 

By clicking on the "File a Ticket" link,  in the right-hand corner, a ticket submission screen will now pop up. 

Screen_Shot_2013-05-01_at_9.23.15_AM.png

You will be able to file your ticket here, and then continue back to your dashboard, without having to navigate to the ticketing system directly. 

Screen_Shot_2013-05-01_at_9.24.21_AM.png

Upon completion of the form, you will receive an email confirmation with your ticket link.  

Note: Don't forget to search our documentation, too! Your question may already have an answer.