How can we help?
Engine Yard Cloud
Get Started
- Video Tutorial: Set up an Account and Deploy an Application
- Tutorial: How to Deploy the ToDo Application on a Trial Account
- Sign up for a Full Engine Yard Account
- Set Up Your Application and Environment
- Set up Your Local Environment for Ruby on Rails
- Host Your Code on GitHub
Introduction
Manage your Account
- Before You Begin: Set Up Your AWS Account And User
- About Accounts
- Canceling your account
- Managing Multiple Logins
- Upgrade a Free Trial Account to a Full Account
- Adding and Removing Users on Engine Yard Cloud
Manage your Environment
- Create an Environment
- About Environments on Engine Yard Cloud
- Use Multi-Region on Engine Yard Cloud
- Use Collaboration and Access Control
- Use Termination Protection
- Manage Snapshots
Deploy your Application
- Using 'yarn' to manage NodeJS modules for assets compilation
- config/puma.rb Overwrites Engine Yard Configuration Options
- Use Non-Ruby Deploy Hooks
- How Your Ruby Code Is Deployed on Engine Yard Cloud
- Deploy from Your Dashboard
- Deploy from the CLI (Engine Yard CLI User Guide)
Manage Your Instances
- Modifying Instance Volumes
- EY Instance Access Controls and Logging
- Sizing Your Instances
- Amazon Instance Type Support
- About Instances on Engine Yard Cloud
- Replace Degraded Instances
Manage your Database
- About Database Replica Promotion
- Access Your Database Remotely Through an SSH Tunnel
- Back Up the Database
- Can I rename my database?
- Checking for Connections
- Copy database tables to/from different environments
Manage your IP Addresses
Work with SSH (Secure Shells)
Monitor your Application
- Filesystem Health Checks
- About Monitoring Your Application
- Set up Application Monitoring
- About Alerts for Your Environment
- Monitor Application Uptime
- View Usage Graphs
Troubleshooting
- ★ Troubleshoot Deployment
- Diagnose Errors
- Bundler Version Issue “uninitialized contant Gem::SilentUI (NameError)”
- Site is Down: Diagnostic Checklist
- Termination Failed error when shutting down an instance
- Troubleshoot Your Database
Migrate Applications
Customize
- Custom Chef Recipes — Examples & Best Practices
- Customize Your Environment with Chef Recipes
- Obtain and Install SSL Certificates for Applications
- Add Redis to Your Application
- Configure and Deploy Resque
- Add Cron Jobs
Early Access
- Engine Yard Early Access
- Do You Have Ideas, Questions, or Suggestions for Early Access Features?
- Use Nginx 1.6.0 on Engine Yard
- Use Instance Update on Engine Yard
- Use ext4 Linux File System on Engine Yard
- Use Elastic Load Balancing with Engine Yard Cloud
Instance Provisioning API Early Access
Upgrades and Tools
- ★ Working with /mnt size on EY Cloud
- Use M2 instances
- Use M4 Instances
- Use C4 Instances
- About Amazon VPC on Engine Yard
- Use Cloud Storage with Engine Yard
Engine Yard Gentoo 16.06
Engine Yard Gentoo 12.11
Engine Yard Gentoo 2009
PHP
Billing/Finance
- How long do I have to pay my failed charges?
- I've cancelled my account, why am I being charged?
- Can I view my billing history and who on my account can see billing history?
- How do I update my credit card information?
- How can I estimate my monthly bill?
- My credit card expired or was declined and the payment failed. How do I fix it to prevent my account from being suspended?
Add-ons
News and Notes
Announcements
- ★ Stable V5 Now GA
- Pending Engine Yard Sale
- Announcement: Badgeville integration into Zendesk
- Announcement: New Help Center look and Functionality
- AWS S3 Storage Now Available
- Announcement: File tickets from Engine Yard Cloud Dashboard
Engine Yard Release Notes
- Engine Yard Release Notes- June 2017
- Engine Yard Release Notes- May 2017
- Engine Yard Release Notes- April 2017
- Engine Yard Release Notes- March 2017
- Engine Yard Release Notes- February 2017
- Engine Yard Release Notes- January 2017
Engine Yard Known Issues
- Recent deployment issues via Bundler version-locking
- Dashboard prompting to 'Repair Firewall'
- PHP 5.4 is the version available by default: if you need PHP 5.3
- Upsizing from 32 bit to 64 bit instances
- Redis Upgrade Does Not Automatically Restart Server
- Adding a utility instance to an existing solo instance results in an incorrect memcached address
Security Updates
- ImageMagick Imagetragick Vulnerability
- Datadog Security Incident
- OpenSSL May 2016 advisory
- PagerDuty Security Incident
- Elasticsearch vulnerabilities
- OpenSSL vulnerabilities reported