We are happy to announce that Engine Yard Cloud customers can now file tickets directly from the Engine Yard Cloud dashboard.
By clicking on the "File a Ticket" link, in the right-hand corner, a ticket submission screen will now pop up.
You will be able to file your ticket here, and then continue back to your dashboard, without having to navigate to the ticketing system directly.
Upon completion of the form, you will receive an email confirmation with your ticket link.
Note: Don't forget to search our documentation, too! Your question may already have an answer.