Contact Engine Yard Support

Updated: April 24, 2023

To contact Engine Yard support:

  • File a support request ticket.
  • Start a live chat when offered on the existing or new support request ticket pages.
  • For pre-arranged support events only, use the #engineyard IRC channel at
  • Last resort: 1-866-518-YARD (9273). We actively monitor inbound calls at all times, but you might go to our voicemail; if so, please leave a message and we will get back to you as soon as we can.


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