Engine Yard Developer Center

Announcement: Badgeville integration into Zendesk


Badgeville integration in Zendesk

We are pleased to announce that we have integrated Badgeville’s gamification technology into our Zendesk ticketing system. As you use the helpdesk to perform different actions, (searching documentation, contributing to forums, completing satisfaction surveys, etc.) you will be able to earn many different badges and complete many different missions.

Through this integration we hope to increase community engagement, and to not only give you new channels to share your experiences and ideas, but also to reward you for it!

You will notice that under your Profiled dropdown, you will now see an option for "My rewards."



By clicking on the "My rewards" tab, you will be able to see your Badgeville activities, community and mission standings. 

Opting out of the program

If you would not like to participate in this integration, you can opt-out. To opt-out, simply click on the "Opt-out" box inside the Rewards page. 


Community forums

A few new Community forums have opened up recently, so if you want to share your ideas and start earning some badges, check them out!

Keep your eyes open! We will be introducing additional missions in the future. If you have any questions or feedback, please open a ticket and we will get back to you.

Happy playing!


Was this article helpful?
6 out of 6 found this helpful
Have more questions? Submit a request


  • Avatar
    Fynanz Inc.

    I think this is a cool feature.  I think community badges are a great way to reinforce behaviors and values.

    Comment actions Permalink
  • Avatar
    Jamie Miller

    Thank you for your feedback.   We are glad you are enjoying it, as we feel the same about this feature!  

    Comment actions Permalink
  • Avatar
    instagram like

    It seems sensible to stick to tried and tested strategies for societal promoting. The loves of Face book and Twitter have existed for such a long time seeing that they’re certainly doing work. It makes sense to use what is easily available and in which lots of your visitors happen to be checking out each day. By using the social networking site to the best of your ability, make yourself stand out. Use attention grabbing photography, inquire to motivate viewers to participate in dialogues and write about your links. You could go one step further by utilizing photograph sharing internet websites to further improve your Face book appearance, web-sites just like Andres Roemer can certainly make your taking pictures search actually specialist for no extra expense, and you may streamline your social websites jointly so that you are using the bare minimum time and effort to obtain highest possible insurance policy coverage across a large choice of social network applications.

    Comment actions Permalink
  • Avatar
    Jermain am

    I think this is a cool feature. I think community badges are a great way to reinforce behaviors and values. I must use this with Web Design Development Company in California and  others.

    Edited by Jermain am
    Comment actions Permalink

Please sign in to leave a comment.

Powered by Zendesk