Get help or provide feedback
If you have any issues or questions about Early Access features, use the Early Access Feature Feedback forum.
We want to hear from you!
If you have feedback or questions about this page, add a comment below. If you need help, submit a ticket with Engine Yard Support.
Hi I've got this message when I tried to stop my app.
Something went wrong.
Go back to the previous page or contact us about this problem
Request ID: 2fc8786f9964010d3acea4646105f052
ZeroDivisionError: divided by 0
Filtered
app/models/account_trial.rb:160:in
/'
estimated_remaining_trial_hours'app/models/account\_trial.rb:160:in
app/models/account.rb:352:in
estimated\_remaining\_trial\_hours'
_app_views_layouts__trial_countdown_html_haml__2153872932116117111_72927980'app/views/layouts/\_trial\_countdown.html.haml:5:in
app/views/layouts/application.html.haml:52:in
\_app\_views\_layouts\_application\_html\_haml\_\_\_654751856946328501\_74831860'
block (2 levels) in show'app/controllers/environments\_controller.rb:111:in
app/controllers/environments_controller.rb:103:in
show'
block in class:ApplicationController'app/controllers/application\_controller.rb:30:in
lib/merb_ext.rb:13:in `call'
Thanks Pierre - I've created a ticket for our Engineers to correct this. I'll update you as soon as we fix it.
Hi Pierre, I apologize for this, we have recently made some modifications to our trial. I appreciate your letting us know about this issue and will work with the team to resolve this ASAP.
Thank you again about your problem
Sal
Hi Pierre,
We released a fix for this problem. You should be able to use the Trial successfully now. Thanks again for reporting this!
Josh