Do You Have Ideas, Questions, or Suggestions for Early Access Features?

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Comments

  • Avatar
    Pierre Lasante

    Hi I've got this message when I tried to stop my app.

     

     

    Something went wrong.

    Go back to the previous page or  contact us about this problem

     

    Request ID: 2fc8786f9964010d3acea4646105f052

    ZeroDivisionError: divided by 0

    Filtered

    app/models/account_trial.rb:160:in /'
    app/models/account\_trial.rb:160:in
    estimated_remaining_trial_hours'
    app/models/account.rb:352:in estimated\_remaining\_trial\_hours'
    app/views/layouts/\_trial\_countdown.html.haml:5:in
    _app_views_layouts__trial_countdown_html_haml__2153872932116117111_72927980'
    app/views/layouts/application.html.haml:52:in \_app\_views\_layouts\_application\_html\_haml\_\_\_654751856946328501\_74831860'
    app/controllers/environments\_controller.rb:111:in
    block (2 levels) in show'
    app/controllers/environments_controller.rb:103:in show'
    app/controllers/application\_controller.rb:30:in
    block in class:ApplicationController'
    lib/merb_ext.rb:13:in `call'

     

  • Avatar
    Josh Hamilton

    Thanks Pierre - I've created a ticket for our Engineers to correct this. I'll update you as soon as we fix it.

  • Avatar
    Sal Cardello

    Hi Pierre,  I apologize for this, we have recently made some modifications to our trial.  I appreciate your letting us know about this issue and will work with the team to resolve this ASAP.

    Thank you again about your problem

     

    Sal

  • Avatar
    Josh Hamilton

    Hi Pierre, 

    We released a fix for this problem. You should be able to use the Trial successfully now. Thanks again for reporting this!

    Josh