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My credit card expired or was declined and the payment failed. How do I fix it to prevent my account from being suspended?

Updated:

If your credit card is expired or has declined and you would like to update the payment information, you could do so by logging-in at https://cloud.engineyard.com/ (with the Account Owner email) and select from the account menu:

Account —> Account Settings —> Payment Information

If your credit card has declined and you believe this is an error, you could reach out to billing@engineyard.com to help troubleshoot the issue.

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